Features

Standard business phone features included with every extension. No feature tiers or add-on charges.

Call Handling

Standard voice calling features for business use.

Make and receive calls
Call forwarding to any number or device
Call transfer between extensions
Call hold and resume
Call waiting notifications
Caller ID display
Conference calling (up to 10 participants)
Do Not Disturb mode
Call screening and blocking
Unlimited domestic calling

Administrative Control

Full administrative access to configure and manage your phone system.

Centralized admin dashboard
Extension creation and management
User access control
Department and team organization
Business hours configuration
Holiday and schedule management
System-wide settings
Bulk operations
API access for integrations
Audit logging

Business Texting

SMS messaging capability. Requires 10DLC registration before use.

Send and receive SMS from business numbers
Group messaging
Message templates
Message history and search
Delivery status
10DLC registration assistance
Compliance documentation
Opt-in/opt-out management
Message scheduling
MMS support for images and files

Number Management

Phone number purchasing, porting, and configuration.

Local number search and purchase
Toll-free number availability
Number porting support
E911 address configuration per number
Multiple numbers per extension
Number assignment and routing
Number release
Vanity number search
International number support
Number masking options

Reporting

Usage reporting and call analytics.

Call logs with detailed history
Usage reports by extension
Call duration tracking
Traffic pattern analysis
Missed call tracking
Export to CSV/PDF
Custom date ranges
Scheduled report delivery
Real-time dashboard
Department-level reporting

Compliance & Security

Regulatory compliance and security features.

E911 configuration and management
10DLC registration support
Call recording capability
Recording retention policies
Two-factor authentication
Secure call signaling (TLS/SRTP)
Audit logs
Access controls
Data encryption
Compliance documentation

Additional Capabilities

Voicemail

Voicemail with transcription. Email delivery available. Visual voicemail interface.

Call Recording

On-demand and automatic call recording. Secure storage. Downloadable recordings.

Mobile Access

Mobile applications for iOS and Android. Browser-based calling. Desktop applications available.

Call Routing

IVR configuration. Ring groups. Call queues. Time-based routing. Failover options.

Service Expectations

All listed features are included with each extension. No additional charges for feature access.

Service availability depends on internet connectivity and power. We maintain standard uptime targets but do not guarantee 100% availability.

Business texting requires carrier approval through 10DLC registration. Approval and throughput are determined by carriers. Registration assistance is provided, but we cannot guarantee approval or specific throughput levels.

Phone number availability varies by area code and region. Porting timelines depend on your current carrier.

Ready to Get Started?

Create your account and configure your phone system.