Business Texting Registration

Required registration for business SMS messaging in the United States

What is 10DLC Registration?

A2P 10DLC (Application-to-Person 10-Digit Long Code) is the carrier-mandated registration system for business SMS messaging in the United States. All business-to-consumer SMS traffic must be associated with a registered brand and approved use case.

Registration is required by U.S. carriers. Unregistered business messaging may be blocked, filtered, or subject to carrier penalties. Registration does not guarantee approval or message delivery.

Registration is mandatory. Business texting cannot be used until registration is submitted and approved by carriers. Approval and throughput are determined by carriers, not by Connect Communications.

Why Registration Is Required

Carriers require registration to verify business identity and reduce spam and fraud. All business SMS traffic must be associated with a verified brand. Message campaigns must match declared use cases.

Registration may improve deliverability compared to unregistered traffic, but does not guarantee delivery or specific throughput levels. Throughput depends on carrier review and approval status.

Required Information

The following information is required for registration:

  • Legal business name - Must match business registration documents
  • EIN / Tax ID - Employer Identification Number or Tax ID
  • Business address - Physical business location
  • Website URL - Business website
  • Industry classification - Business industry
  • Contact information - Business contact details
  • Messaging use case - Primary purpose of messaging
  • Message samples - 2-5 sample messages
  • Opt-in method - How consent is obtained
  • Estimated volume - Expected message volume
  • Compliance attestation - Confirmation of compliance requirements

Compliance Requirements

Consent Requirements

  • Express consent is required before sending business messages
  • Consent must be clear, unambiguous, and documented
  • Opt-in methods must be clearly explained in registration
  • Consent cannot be obtained through pre-checked boxes or assumed

Opt-Out Requirements

  • STOP requests must be honored immediately
  • HELP requests must receive an assistance response
  • Opt-out must be easy and clearly communicated
  • Once opted out, no further messages may be sent

Message Content Requirements

  • Message content must match declared use case
  • Message frequency must align with stated expectations
  • All messages must include business name or brand
  • Prohibited content categories are strictly enforced

Prohibited Content

The following content categories are prohibited and may result in immediate suspension:

  • Fraud, scams, or deceptive practices
  • Phishing or identity theft attempts
  • Illegal products or services
  • Hate speech or discriminatory content
  • Content in prohibited SHAFT categories

Registration Disclaimer

Registration does not guarantee message delivery, approval, or specific throughput levels. Approval and throughput are determined by carrier policies and regulatory guidelines. Connect Communications cannot guarantee approval or specific throughput rates. Review times vary based on carrier processing. Carriers reserve the right to approve, reject, or modify registration submissions. Messaging services are subject to carrier review and may be suspended for non-compliance.

Registration requires an active account. Log in to access the registration form.